STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a black plastic box usually marked "water". Flip up the center flap lid by using your fingers or a tool such as a screwdriver. Insert the tool into one of the holes and lift up the lid to access the meter.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large red dial and a display of numbers above it. For the residential meter, each rotation of the dial measures 10 gallons. To get your current reading, you must take the 3 White numbers and 1st Black number displayed and then add two additional Zero's to that number. We use our meters to measure the water usage in gallons. Charges for the amount of water consumed are rounded to the nearest hundred gallons used during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. We typically try to read the meters on the 29th and 30th of each month. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
Our Meters
